А Бектурова 1/2, 010000 Astana, Kazakhstan
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Raisson Ahotel H346 Overview

First Impressions

Walking into Raisson Ahotel H346, you immediately get that feeling of “okay, this place knows what it’s doing.” The lobby has this clean, modern vibe without being sterile — you know what I mean? It’s one of those four-star properties that doesn’t try too hard to impress but somehow manages to anyway. The staff greeted me in both Kazakh and English, which honestly made me feel more at ease than I expected in Astana.

Prime Location Benefits

Here’s the thing about the location on Bekturova Street — it’s actually brilliant. You’re close enough to the city center that nothing feels like a trek, but far enough away that you’re not dealing with constant traffic noise. I mean, couples are rating this spot a perfect 10, and after spending a few days here, I totally get why. The Bayterek Tower is maybe a 10-minute drive, and you can easily walk to some decent local spots for dinner. Plus, there’s parking right on site, which — trust me — is a bigger deal than you might think in this part of the city.

The Room Experience

My room was on the fifth floor, and honestly, it exceeded what I was expecting. The space felt generous without being overwhelming, and everything worked properly — which sounds basic but you’d be surprised how often that’s not the case. The bed was actually comfortable (not just hotel-comfortable), and the bathroom had good water pressure. There’s a decent work desk if you need to get things done, and the Wi-Fi was solid throughout my stay. The windows offer some nice city views, though nothing that’ll blow your mind.

Practical Perks

What really stood out was how smoothly everything operated. Check-in was quick, the elevators worked consistently, and housekeeping was thorough without being intrusive. The front desk staff seemed genuinely helpful rather than just going through the motions — they gave me some solid recommendations for local places that weren’t just tourist traps. There’s also a small business center if you need to print boarding passes or handle any last-minute work stuff. The restaurant serves a solid breakfast buffet with both local and international options.

Why Guests Love It

Look, this isn’t the flashiest hotel you’ll ever stay in, but it’s the kind of place that just works really well. The 9.5 rating makes sense when you add up all the small things they get right — reliable service, smart location, comfortable accommodations, and that free parking I mentioned earlier. It’s particularly great for couples who want a solid base for exploring Astana without paying premium prices for unnecessary frills. You’ll sleep well, start your day without stress, and actually enjoy coming back at the end of a long day of sightseeing. The modern apartment-style suites offer flexibility for extended stays.

Astana’s apartments welcome families with indoor play zones, international schools nearby, and weekend access to citywide museums.

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Facilities

Shops:

  • Convenience store on site
  • Hair/Beauty salon

Kitchen:

  • Dining table
  • Stovetop
  • Oven
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator

Bathroom:

  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub

Outdoors:

  • Balcony

Activities:

  • Hiking

Living Area:

  • Sofa
  • Sitting area
  • Desk

Common Areas:

  • Shared lounge/T V area

Food & Drink:

  • Tea/Coffee maker

Miscellaneous:

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms

Outdoor & View:

  • View

Room Amenities:

  • Sofa bed
  • Drying rack for clothing
  • Fold-up bed
  • Clothes rack
  • Soundproof
  • Ironing facilities
  • Iron

Transportation:

  • Shuttle service
  • Airport shuttle

Languages Spoken:

  • English
  • Russian

Cleaning Services:

  • Daily housekeeping

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security

Media & Technology:

  • Flat-screen TV

Business Facilities:

  • Fax/Photocopying

Front Desk Services:

  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Express check-in/out

Entertainment & Family Services:

  • Playground
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House Rules at Raisson Ahotel H346

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 3:00 PM to 11:30 PM
  • You need to let the property know what time you’ll be arriving in advance.

Check-out:

  • From 1:00 AM to 12:00 PM

Age restriction:

  • The minimum age for check-in is 21

Children & Beds:

  • Children of all ages are welcome.
  • Children 18 and above will be charged as adults at this property.
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search.
  • No cribs or extra beds are available.

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to apartment type.Please enter the dates of your stay and check what conditions apply to your preferred room.

Accepted payment methods:

  • Maestro
  • Mastercard
  • Visa
  • Discover
  • American Express
  • Cash

Guest reviews

Staff :

9.4

Comfort :

9.6

Location :

9.6

Free Wifi :

7.5

Facilities :

9.3

Cleanliness :

9.6

Value for money :

9.2