Кошкарбаева ул. 10/1, 020000 Astana, Kazakhstan
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ЖК Хайвилл Overview

First Impressions

Walking into ЖК Хайвилл, you immediately get that feeling of stepping into something special — not flashy or over-the-top, but thoughtfully designed. This four-star property sits right on Koshkarbayeva Street in Astana, and honestly, the location couldn’t be better for exploring Kazakhstan’s capital. The lobby has this clean, modern aesthetic that feels distinctly Central Asian without trying too hard, if you know what I mean.

The Location Advantage

Here’s what I really appreciated about staying here — you’re genuinely in the heart of things without dealing with the chaos that sometimes comes with central locations. The building is positioned so you can easily walk to major attractions, yet it’s on a street that actually quiets down in the evenings. Couples seem to absolutely love this place (and I can see why), probably because you can stroll to dinner spots and cultural sites without needing taxis constantly. The neighborhood has that perfect mix of local life and tourist-friendly amenities.

The Room Experience

My room was larger than I expected — actually, much larger than what you’d typically get in a European city for the same price point. The design leans modern with subtle Kazakh touches, and the windows are genuinely impressive, offering views that make you remember you’re in this fascinating city that’s still growing and changing. The bed was comfortable (not too soft, not too firm), and the bathroom had good water pressure, which honestly matters more than you think when you’re traveling. There’s also decent storage space, which I always appreciate for longer stays.

Practical Comforts

What sets this place apart is how they’ve thought about the little things that matter. The Wi-Fi actually works well throughout the building — I could video call from my room without issues. The staff speaks English well enough to handle most requests, and they seem genuinely helpful rather than just going through the motions. Parking is available, which is a real plus if you’re planning to rent a car and explore beyond Astana. The building also has a restaurant that serves decent food, though I’d recommend venturing out to try some of the local spots nearby.

Why Guests Love It

The 8.8 rating makes perfect sense once you’ve stayed here — it’s one of those places that just works without any major surprises or disappointments. Recent guests consistently mention the location, and I think that’s because you really do feel connected to the city from here. It’s not trying to be the fanciest hotel in Astana, but it delivers on comfort, cleanliness, and that sense of being well-positioned to actually experience the city. For couples especially, there’s something appealing about having a comfortable base that doesn’t feel isolated from local life, yet offers the amenities you want after a day of exploring.

Astana hotels keep visitors close to Baiterek Tower sunsets, Khan Shatyr shopping, and cultural evenings at Astana Opera.

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Facilities

Spa:

  • Locker rooms
  • Yoga classes
  • Fitness
  • Massage chair
  • Spa facilities
  • Beauty services
  • Waterslide
  • Massage
  • Sauna

Shops:

  • Convenience store on site
  • Hair/Beauty salon

Bedroom:

  • Linens
  • Wardrobe or closet
  • Walk-in closet
  • Extra long beds (> 6.5 ft)

Kitchen:

  • Dining table
  • Cleaning products
  • Stovetop
  • Oven
  • Dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator
  • Kitchenette

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Shared toilet
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Balcony
  • Garden

Activities:

  • Bingo
  • Aerobics
  • Archery
  • Live sports events (broadcast)
  • Live music/Performance
  • Tour or class about local culture
  • Bike tours
  • Walking tours
  • Movie nights
  • Stand-up comedy
  • Bar crawls
  • Temporary art galleries
  • Bowling
  • Hiking
  • Darts
  • Ping-pong
  • Pool table
  • Tennis court

Living Area:

  • Dining area
  • Sofa
  • Sitting area
  • Desk

Common Areas:

  • Chapel/Shrine
  • Game room

Food & Drink:

  • Coffee house on site
  • Kid-friendly buffet
  • Grocery deliveries
  • Vending machine (drinks)
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Room service
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

Miscellaneous:

  • Lowered sink
  • Raised toilet
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms

Outdoor & View:

  • City view
  • Landmark view
  • View

Room Amenities:

  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Clothes rack
  • Hypoallergenic
  • Mosquito net
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Soundproof
  • Private entrance
  • Carpeted
  • Ironing facilities
  • Iron

Transportation:

  • Bicycle rental
  • Public transit tickets
  • Airport shuttle

Languages Spoken:

  • German
  • English
  • French
  • Russian
  • Turkish
  • Chinese

Cleaning Services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Carbon monoxide detector

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Video games
  • Video
  • TV
  • Pay-per-view channels

Front Desk Services:

  • Invoice provided
  • ATM on site
  • Express check-in/out

Building Characteristics:

  • Private apartment in building

Entertainment & Family Services:

  • Baby safety gates
  • Outdoor play equipment for kids
  • Indoor play area
  • Baby safety gates
  • Child safety socket covers
  • Karaoke
  • Playground

Indoor swimming pool Additional charge:

  • Opening times
  • Open all year
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House Rules at ЖК Хайвилл

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 2:00 PM
  • You need to let the property know what time you’ll be arriving in advance.

Check-out:

  • Until 12:00 PM

Children & Beds:

  • Child policies
  • Children of all ages are welcome.
  • Children 18 and above will be charged as adults at this property.
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search.
  • Cribs and extra beds aren’t available at this property.
  • Crib and extra bed policies

No age restriction:

  • There’s no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to apartment type.Please enter the dates of your stay and check what conditions apply to your preferred room.

Accepted payment methods:

  • Maestro
  • Mastercard
  • Visa
  • Union Pay credit card
  • American Express
  • Cash

Guest reviews

Staff :

9.1

Comfort :

9.0

Location :

9.4

Facilities :

9.0

Cleanliness :

8.7

Value for money :

8.7