Zhanibeka and Kereya Khanov Str, 18, 010000 Astana, Kazakhstan
map
Image 1 of REIKARTZ PARK ASTANA ex-Royal Park Hotel & SPA
Image 2 of REIKARTZ PARK ASTANA ex-Royal Park Hotel & SPA

REIKARTZ PARK ASTANA ex-Royal Park Hotel & SPA Overview

First Impressions

Walking into REIKARTZ PARK ASTANA ex-Royal Park Hotel & SPA, you immediately sense this place has some history — it used to be the Royal Park Hotel, and honestly, you can still feel that legacy in the grand lobby. This four-star property sits right in the heart of Astana on Zhanibeka and Kereya Khanov Street, and I mean right where you want to be. The staff greets you with that genuine Kazakhstani warmth, and there’s something reassuring about checking into a place that clearly knows what it’s doing.

Prime Location Benefits

You know what really impressed me? The location is actually phenomenal — recent guests rated it 8.8, and couples seem to love it even more with an 8.6 rating for romantic getaways. You’re walking distance from major government buildings and business centers, which explains why I saw so many well-dressed professionals in the lobby. The parking situation is refreshingly stress-free too — they’ve got free private parking right at the hotel, which honestly saves you a headache in this busy part of the city.

The Room Experience

My room was spacious and well-appointed, with that clean, modern aesthetic you’d expect from a solid four-star property. The beds are genuinely comfortable — I’m talking about actually sleeping well, not just hotel marketing speak. What I appreciated most was the attention to detail: good lighting for reading, plenty of outlets where you need them, and a bathroom that doesn’t feel cramped. The spa facilities are a nice touch too, especially after a long day exploring the city or sitting in meetings.

Breakfast and Dining

The breakfast buffet deserves its own mention — it’s one of those spreads that actually makes you want to wake up early. They’ve got a solid mix of international options alongside local Kazakhstani dishes, so you can ease into the day with familiar foods or be adventurous. I found myself going back for seconds of their fresh pastries, and the coffee was surprisingly good. The restaurant staff keeps everything well-stocked and fresh, which isn’t always a given at hotel buffets. The dining area itself is bright and welcoming, creating an inviting atmosphere for your morning meal.

Why Guests Love It

Look, with a 7.6 overall rating, this isn’t the fanciest place in Astana, but it delivers exactly what you need without any pretense. Business travelers appreciate the reliable wifi and central location, while couples clearly love the romantic potential of the spa and the walkable neighborhood. The former Royal Park Hotel branding might be gone, but the service standards remain solid. It’s the kind of place where everything just works — from the smooth check-in to the helpful concierge recommendations — and sometimes that’s exactly what you want when you’re far from home. Whether you’re visiting for business or leisure, this hotel provides dependable comfort and genuine hospitality.

Image 3 of REIKARTZ PARK ASTANA ex-Royal Park Hotel & SPA
Image 4 of REIKARTZ PARK ASTANA ex-Royal Park Hotel & SPA

Facilities

Bedroom:

  • Wardrobe or closet

General:

  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Executive lounge access
  • Wake-up service
  • Heating
  • Soundproof
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Airport shuttle
  • Non-smoking rooms
  • Iron

Kitchen:

  • Electric kettle

Parking:

  • Valet parking
  • Street parking
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Shared toilet
  • Bathtub
  • Shower

Activities:

  • Bar crawls
  • Nightclub/D J
  • Karaoke

Food & Drink:

  • Wine/Champagne
  • Kids’ meals
  • Breakfast in the room
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Clothes rack

Languages Spoken:

  • English
  • Russian
  • Turkish

Cleaning Services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • TV

Business Facilities:

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Front Desk Services:

  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Image 5 of REIKARTZ PARK ASTANA ex-Royal Park Hotel & SPA
Image 6 of REIKARTZ PARK ASTANA ex-Royal Park Hotel & SPA

House Rules at REIKARTZ PARK ASTANA ex-Royal Park Hotel & SPA

Pets:

  • Pets are not allowed.

Check-in:

  • From 2:00 PM

Check-out:

  • Until 12:00 PM

Children & Beds:

  • Child policies
  • Children of all ages are welcome.
  • Children 16 and above will be charged as adults at this property.
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search.
  • Prices for extra beds aren’t included in the total price. They’ll have to be paid for separately during your stay.
  • Crib and extra bed policies
  • The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

No age restriction:

  • There’s no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.

Accepted payment methods:

  • Maestro
  • Mastercard
  • Visa
  • Union Pay credit card
  • American Express
  • Cash

Guest reviews

Staff :

8.2

Comfort :

7.9

Location :

8.7

Free Wifi :

7.4

Facilities :

7.6

Cleanliness :

7.8

Value for money :

7.7