улица Кайыма Мухамедханов, 020000 Astana, Kazakhstan
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Image 1 of Raisson Ahotel B172
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Raisson Ahotel B172 Overview

First Impressions

Walking into Raisson Ahotel B172, you immediately get that feeling of “okay, this place gets it.” It’s one of those four-star hotels that doesn’t try too hard to impress you with flashy lobbies, but instead focuses on the details that actually matter when you’re traveling. The staff genuinely seems happy to see you — not in that rehearsed way, but like they’re actually invested in making sure your stay works out well.

Location & Getting Around

Here’s what I love about this spot in Astana — you’re on Kayym Mukhamedhanov Street, which honestly puts you right where you want to be without the chaos of being too central. The location consistently gets rave reviews (recent guests rated it 9.6, which is pretty remarkable), and I can see why. You’re close enough to walk to the main attractions, but far enough that you can actually get some peace when you want it. The parking situation is refreshingly simple too — free on-site spots, which anyone who’s driven around Astana will tell you is worth its weight in gold.

The Room Experience

The room itself strikes that perfect balance between comfortable and practical. You know how some hotels give you a gorgeous space that’s completely impractical for actually living in for a few days? This isn’t that. Everything feels thoughtfully placed — the lighting actually works for reading, there’s enough surface space for your stuff, and the bed is one of those setups where you sink in just enough without feeling like you’re being swallowed. The bathrooms are well-designed too, with decent water pressure and enough counter space that you’re not playing Tetris with your toiletries.

What Sets It Apart

What really impressed me was how the hotel manages to feel both professional and welcoming without being stuffy. The service has this relaxed efficiency — they’re clearly experienced but don’t make you feel like you’re bothering them with questions. I mean, when couples consistently rate a place 9.2 for romantic getaways, that tells you something about the atmosphere they’ve created. It’s sophisticated enough for business travelers but comfortable enough that you’d actually want to hang out in the common areas.

Why Guests Love It

Honestly, I think this place works so well because it understands what travelers actually need versus what hotels think they want. The 9.1 overall rating isn’t an accident — it comes from consistently delivering on the basics while adding those little touches that make you remember why you chose this place over the dozen other options. Whether you’re in Astana for work or exploring the city with someone special, Raisson Ahotel B172 gives you a solid base without any of the pretension or hassle that can make hotel stays feel like work.

Exploring Astana reveals futuristic architecture, steppe heritage exhibits, and inventive dining under glittering night skies.

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Facilities

Shops:

  • Convenience store on site

Bedroom:

  • Linens
  • Wardrobe or closet

Kitchen:

  • Dining table
  • Stovetop
  • Oven
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator

Parking:

  • Street parking

Bathroom:

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Outdoors:

  • Balcony

Activities:

  • Hiking

Living Area:

  • Sitting area
  • Desk

Food & Drink:

  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Miscellaneous:

  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Non-smoking rooms

Outdoor & View:

  • City view
  • View

Room Amenities:

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
  • Hardwood or parquet floors
  • Soundproof
  • Ironing facilities
  • Iron

Transportation:

  • Shuttle service
  • Airport shuttle

Languages Spoken:

  • English
  • Russian

Cleaning Services:

  • Daily housekeeping

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Carbon monoxide detector
  • Safe

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • TV

Front Desk Services:

  • Invoice provided
  • Baggage storage
  • Express check-in/out

Building Characteristics:

  • Private apartment in building
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House Rules at Raisson Ahotel B172

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 3:00 PM to 9:30 PM
  • You need to let the property know what time you’ll be arriving in advance.

Check-out:

  • From 2:00 AM to 12:00 PM

Age restriction:

  • The minimum age for check-in is 21

Children & Beds:

  • Children of all ages are welcome.
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search.
  • No cribs or extra beds are available.

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to apartment type.Please enter the dates of your stay and check what conditions apply to your preferred room.

Accepted payment methods:

  • Maestro
  • Mastercard
  • Visa
  • Cash

Guest reviews

Staff :

9.2

Comfort :

9.3

Location :

9.4

Free Wifi :

7.5

Facilities :

9.3

Cleanliness :

9.4

Value for money :

9.3