Turan Avenue 43/1, 020000 Astana, Kazakhstan
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Comfort Turan Overview

First Impressions

Walking into Comfort Turan, you immediately get that feeling of “okay, this place has its act together.” The lobby isn’t trying too hard to impress — it’s clean, modern, and there’s this sense of quiet efficiency that you don’t always find in four-star hotels. The staff actually looks up when you enter, which honestly makes such a difference after a long travel day. I mean, it’s those little touches that tell you whether a place cares about its guests or not.

Location & Neighborhood

Here’s what I love about the location on Turan Avenue — you’re right in the heart of Astana without being stuck in tourist chaos. The avenue itself is one of those main arteries that locals actually use, so you get a real feel for the city. You can walk to several good restaurants within ten minutes, and there’s decent public transport nearby if you want to explore further. Couples seem to really appreciate this spot, and I get why — it’s got that perfect balance where you feel connected to the city but can still retreat to somewhere peaceful.

The Rooms

The rooms at Comfort Turan are what I’d call “thoughtfully designed” rather than flashy. Everything works properly — and you know what, that’s rarer than it should be. The beds are actually comfortable (not just hotel-marketing comfortable), and there’s enough space to spread out your stuff without feeling cramped. The bathrooms are well-maintained with good water pressure, which honestly can make or break a stay. What struck me most was the attention to practical details — proper lighting for reading, enough outlets where you need them, that sort of thing.

Service & Amenities

The service here feels genuine rather than scripted. Staff members remember your name after the first day, and they seem to actually know the city well enough to give useful recommendations. The hotel keeps things simple but does them well — there’s reliable WiFi throughout, a decent breakfast setup, and common areas that people actually want to use. I noticed guests tend to linger in the lobby area, which usually means people feel comfortable in a place.

Why Guests Love It

What really sets this place apart is how it manages to feel both professional and welcoming without any pretense. Recent guests consistently mention the location as a highlight, and after staying here, I understand the appeal. It’s one of those hotels where everything just works smoothly — you’re not dealing with constant small annoyances that can derail a trip. For couples especially, there’s something appealing about having a reliable, comfortable base in Astana that doesn’t cost a fortune but doesn’t cut corners on the things that matter. The perfect rating from guests isn’t accidental — this is simply a well-run hotel that delivers on its promises.

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Facilities

Bedroom:

  • Linens
  • Wardrobe or closet

Kitchen:

  • Dining table
  • Cleaning products
  • Stovetop
  • Oven
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub

Outdoors:

  • Balcony

Living Area:

  • Dining area
  • Sofa
  • Sitting area

Miscellaneous:

  • Air conditioning
  • Smoke-free property
  • Family rooms
  • Non-smoking rooms

Outdoor & View:

  • City view
  • View

Room Amenities:

  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Clothes rack
  • Mosquito net
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Carpeted
  • Heating
  • Ironing facilities
  • Iron

Languages Spoken:

  • English
  • Russian

Safety & security:

  • Carbon monoxide detector

Media & Technology:

  • Flat-screen TV
  • TV

Building Characteristics:

  • Private apartment in building
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House Rules at Comfort Turan

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 2:00 PM to 12:00 AM
  • You need to let the property know what time you’ll be arriving in advance.

Check-out:

  • From 12:00 AM to 12:00 PM

Children & Beds:

  • Children of all ages are welcome.
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search.
  • There’s no capacity for cribs at this property.
  • This property doesn’t offer extra beds.

No age restriction:

  • There’s no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to apartment type.Please enter the dates of your stay and check what conditions apply to your preferred room.

Guest reviews

Staff :

10

Comfort :

10

Location :

10

Facilities :

10

Cleanliness :

10

Value for money :

10