

Rixos President Hotel Astana Overview
First Impressions
Walking into Rixos President Hotel Astana, you immediately understand why this five-star property commands such respect in Kazakhstan’s capital. The lobby strikes that perfect balance between opulent and welcoming — there’s definitely luxury here, but it doesn’t feel intimidating or overly formal. What really caught my attention was how the staff seemed to genuinely recognize returning guests (and honestly, there are quite a few of them, which tells you something). The hotel sits right on Kunaeva Street, and I mean, you’re basically in the heart of everything that matters in Astana.
Location & Neighborhood
This spot is absolutely prime real estate — couples especially seem to get it, rating the location incredibly highly for romantic getaways. You’re within walking distance of major government buildings, shopping centers, and some of the city’s best restaurants. What I love about this area is that it feels central without being chaotic. The Ishim River isn’t far, and you can actually see some of Astana’s most iconic modern architecture from various points around the hotel. Free private parking is a genuine blessing here because, well, parking in central Astana can be a bit of a nightmare otherwise.
The Rooms
I’ll be honest — the beds here are something special. There’s a reason guests keep mentioning the sleep quality, and after spending a few nights, I totally get it. The rooms blend contemporary luxury with subtle Kazakhstani touches, though nothing feels forced or theme-park-ish. The bathrooms are spacious (always a plus when you’re dealing with five-star expectations), and the views vary depending on which side you’re on, but even the city views are pretty impressive given Astana’s striking skyline.
Breakfast Experience
The breakfast spread here is actually quite thoughtful — they’ve managed to cover continental classics, American favorites, Asian options, and halal selections without making it feel like a confusing free-for-all. You know what impressed me most? The quality stays consistent even when the dining room gets busy, which isn’t always a given at hotel buffets. The local Kazakhstani items are worth trying if you’re feeling adventurous, and the coffee is definitely above average for hotel standards.
Why Guests Love It
There’s something to be said for a hotel that earns genuine loyalty from its guests, and Rixos President Hotel Astana clearly has that figured out. The combination of the unbeatable location, consistently comfortable accommodations, and staff who actually seem to care about the details creates an experience that feels both luxurious and reliable. For business travelers, you’re perfectly positioned for meetings and government offices. For leisure visitors, you’re close enough to explore Astana’s unique blend of traditional and futuristic architecture without feeling like you’re constantly commuting. It’s the kind of place where you can focus on why you came to Kazakhstan rather than worrying about where you’re staying.
The concierge service in Astana books private Baiterek observation decks, falconry lessons on the steppe, and chauffeured excursions to Burabay National Park.


Facilities
Spa:
- Locker rooms
- Fitness classes
- Fitness
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Light therapy
- Body wrap
- Body scrub
- Body treatments
- Hairstyling
- Haircut
- Pedicure
- Manicure
- Beauty services
- Turkish/Steam Bath
- Massage
- Spa
- Fitness center
- Sauna
View:
- View
Bedroom:
- Wardrobe or closet
- Walk-in closet
General:
- Shuttle service
- Designated smoking area
- Air conditioning
- Heating
- Packed lunches
- Carpeted
- Soundproof rooms
- Elevator
- Family rooms
- Hair/Beauty salon
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Room service
Kitchen:
- Electric kettle
Parking:
- Parking garage
- Accessible parking
Bathroom:
- Bathtub or shower
- Slippers
- Hairdryer
- Bathtub
Outdoors:
- Picnic area
- BBQ facilities
- Garden
Activities:
- Live sports events (broadcast)
- Live music/Performance
- Cooking class
- Tour or class about local culture
- Walking tours
- Temporary art galleries
- Evening entertainment
- Horseback riding
- Pool table
Food & Drink:
- Fruit
- Wine/Champagne
- Kid-friendly buffet
- Kids’ meals
- Special diet meals (on request)
- Snack bar
- Bar
- Restaurant
Room Amenities:
- Clothes rack
Languages Spoken:
- English
- Russian
- Turkish
- Chinese
Cleaning Services:
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
Media & Technology:
- Flat-screen TV
Business Facilities:
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
Front Desk Services:
- Invoice provided
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
Indoor swimming pool Free!:
- Opening times
- Open all year
- Adults only
Entertainment & Family Services:
- Outdoor play equipment for kids


House Rules at Rixos President Hotel Astana
Pets:
- Pets are not allowed.
Check-in:
- From 2:00 PM
- Guests are required to show a photo ID and credit card at check-in
Check-out:
- Until 12:00 PM
Age restriction:
- The minimum age for check-in is 18
Children & Beds:
- Child policies
- Children of all ages are welcome.
- Children 16 and above will be charged as adults at this property.
- To see correct prices and occupancy info, add the number and ages of children in your group to your search.
- Prices for cribs and extra beds aren’t included in the total price. They’ll have to be paid for separately during your stay.
- Crib and extra bed policies
- The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.
Accepted payment methods:
- Mastercard
- Visa
- Discover
- American Express
- Cash
Guest reviews
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