Kunaeva 7, 010000 Astana, Kazakhstan
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Image 1 of Rixos President Hotel Astana
Image 2 of Rixos President Hotel Astana

Rixos President Hotel Astana Overview

First Impressions

Walking into Rixos President Hotel Astana, you immediately understand why this five-star property commands such respect in Kazakhstan’s capital. The lobby feels grand without being intimidating — there’s this perfect balance of marble elegance and warm lighting that actually makes you want to linger. I mean, you can tell from the moment you step inside that this isn’t just another business hotel trying to impress with flashy decorations.

Prime Location in the Heart of Astana

The location on Kunaeva Street is honestly unbeatable — you’re right in the best part of Astana where everything important happens. What I love about staying here is how walkable everything becomes; the government district, major business centers, and cultural attractions are all within easy reach. Couples especially seem to get this (they rate the location 9.4, which makes total sense), probably because there’s something romantic about being in the heart of this futuristic city with all those stunning architectural landmarks nearby. The parking situation is refreshingly stress-free too — free private spots mean you don’t have to worry about your car in a city where winter temperatures can be brutal.

The Room Experience

You know what really surprised me? The beds here are genuinely exceptional — and I’m someone who usually struggles with hotel mattresses. There’s this perfect firmness that somehow works whether you’re dealing with jet lag or just need a solid night’s sleep after exploring the city. The room itself feels spacious and thoughtfully designed, with those floor-to-ceiling windows that give you proper views of Astana’s skyline. The attention to detail is what sets it apart — from the quality linens to the way everything just works without you having to think about it.

Breakfast and Dining

Breakfast here is actually impressive in its variety — they’ve got this buffet setup that covers continental classics, Asian options, American favorites, and halal choices. What I appreciate is that it doesn’t feel like they’re trying to do everything and failing at most of it; each section is done properly. The restaurant staff clearly knows what they’re doing, and you can tell they’re used to serving guests from all over the world. It’s the kind of breakfast where you might find yourself trying things you wouldn’t normally order, just because everything looks so well-prepared.

Why Guests Love It

There’s something telling about the fact that this place has more repeat guests than most other properties in the area. I think it comes down to reliability — when you’re traveling for business or exploring a city like Astana, you want to know your hotel will just work seamlessly. The staff seems to understand this; they’re professional without being overly formal, and there’s this sense that they genuinely want your stay to go smoothly. Whether you’re here for the government meetings, business deals, or just to experience one of the world’s most unique capital cities, this hotel gives you a solid base that doesn’t require any mental energy to navigate.

The concierge service in Astana books private Baiterek observation decks, falconry lessons on the steppe, and chauffeured excursions to Burabay National Park.

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Image 4 of Rixos President Hotel Astana

Facilities

Spa:

  • Locker rooms
  • Fitness classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Haircut
  • Pedicure
  • Manicure
  • Beauty services
  • Turkish/Steam Bath
  • Massage
  • Spa
  • Fitness center
  • Sauna

View:

  • View

Bedroom:

  • Wardrobe or closet
  • Walk-in closet

General:

  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Heating
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Kitchen:

  • Electric kettle

Parking:

  • Parking garage
  • Accessible parking

Bathroom:

  • Bathtub or shower
  • Slippers
  • Hairdryer
  • Bathtub

Outdoors:

  • Picnic area
  • BBQ facilities
  • Garden

Activities:

  • Live sports events (broadcast)
  • Live music/Performance
  • Cooking class
  • Tour or class about local culture
  • Walking tours
  • Temporary art galleries
  • Evening entertainment
  • Horseback riding
  • Pool table

Food & Drink:

  • Fruit
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids’ meals
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant

Room Amenities:

  • Clothes rack

Languages Spoken:

  • English
  • Russian
  • Turkish
  • Chinese

Cleaning Services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

Media & Technology:

  • Flat-screen TV

Business Facilities:

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Front Desk Services:

  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Indoor swimming pool Free!:

  • Opening times
  • Open all year
  • Adults only

Entertainment & Family Services:

  • Outdoor play equipment for kids
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Image 6 of Rixos President Hotel Astana

House Rules at Rixos President Hotel Astana

Pets:

  • Pets are not allowed.

Check-in:

  • From 2:00 PM
  • Guests are required to show a photo ID and credit card at check-in

Check-out:

  • Until 12:00 PM

Age restriction:

  • The minimum age for check-in is 18

Children & Beds:

  • Child policies
  • Children of all ages are welcome.
  • Children 16 and above will be charged as adults at this property.
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search.
  • Prices for cribs and extra beds aren’t included in the total price. They’ll have to be paid for separately during your stay.
  • Crib and extra bed policies
  • The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.

Accepted payment methods:

  • Mastercard
  • Visa
  • Discover
  • American Express
  • Cash

Guest reviews

Staff :

9.0

Comfort :

9.1

Location :

9.4

Free Wifi :

8.5

Facilities :

8.9

Cleanliness :

9.0

Value for money :

8.3