Абикен Бектуров 3, 4, 000001 Astana, Kazakhstan
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Raisson Ahotel F111 Overview

First Impressions

Walking into Raisson Ahotel F111, you immediately sense this four-star property takes itself seriously — in the best possible way. The lobby strikes that perfect balance between modern sophistication and warmth, something I’ve noticed many Astana hotels struggle with. What really caught my attention, though, was how the staff seemed genuinely pleased to see guests arrive rather than just going through the motions. You know what I mean — there’s a difference between professional service and people who actually care about your stay.

Prime Astana Location

Honestly, the location on Abiken Bekturov Street is pretty much ideal if you want to experience Astana without feeling like you’re stuck in a tourist bubble. You’re close enough to the city’s main attractions that nothing feels like a trek, but far enough from the chaos that you can actually relax. I mean, couples consistently rate this spot a perfect 10, and after spending time in the area, I get why. The neighborhood has this nice mix of local life and accessibility — you’ll find authentic Kazakh restaurants within walking distance, plus easy connections to wherever else you need to go.

The Rooms

The accommodations here actually exceed what you’d expect from a four-star property in this part of the world. My room was spacious without feeling empty, and the attention to detail was impressive — quality linens, thoughtful lighting, and a bathroom that didn’t make me miss home. The windows offer decent city views, and the soundproofing is solid enough that Astana’s urban energy doesn’t interfere with your sleep. What I appreciated most was how everything just worked properly — you’d be surprised how rare that can be when you’re traveling through Central Asia.

Practical Perks

Here’s something that’ll matter more than you think: they have free parking right on site. If you’re planning to explore Kazakhstan beyond Astana (which you absolutely should), having secure, complimentary parking eliminates a major headache. The hotel also handles the little things well — reliable WiFi, helpful concierge service, and they’re genuinely knowledgeable about local attractions beyond the obvious tourist spots. I found their restaurant recommendations particularly spot-on, steering me toward places I never would have discovered on my own.

Why Guests Love It

That 9.6 rating isn’t just numbers — it reflects how this place consistently delivers on its promises without trying to be something it’s not. Raisson Ahotel F111 understands its role perfectly: providing upscale comfort and genuine hospitality in a city that’s still finding its tourism rhythm. Whether you’re here for business or exploring Kazakhstan’s fascinating capital, this hotel gives you a reliable home base that actually enhances your Astana experience rather than just providing a place to sleep. It’s the kind of property that makes you feel like you made a smart choice rather than just a safe one.

Astana hotels keep visitors close to Baiterek Tower sunsets, Khan Shatyr shopping, and cultural evenings at Astana Opera.

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Facilities

Shops:

  • Convenience store on site
  • Hair/Beauty salon

Bedroom:

  • Linens
  • Wardrobe or closet

Kitchen:

  • Dining table
  • Cleaning products
  • Stovetop
  • Oven
  • Dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Guest bathroom
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Balcony

Living Area:

  • Dining area
  • Sofa
  • Sitting area
  • Desk

Food & Drink:

  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

Miscellaneous:

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Non-smoking rooms

Outdoor & View:

  • City view
  • View

Room Amenities:

  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Clothes rack
  • Soundproof
  • Private entrance
  • Ironing facilities
  • Iron

Transportation:

  • Shuttle service
  • Airport shuttle

Languages Spoken:

  • English
  • Russian

Cleaning Services:

  • Daily housekeeping

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Carbon monoxide detector

Media & Technology:

  • Flat-screen TV
  • TV

Business Facilities:

  • Fax/Photocopying

Front Desk Services:

  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Currency exchange
  • Express check-in/out

Building Characteristics:

  • Private apartment in building

Entertainment & Family Services:

  • Baby safety gates
  • Playground
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House Rules at Raisson Ahotel F111

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 3:00 PM to 10:00 PM
  • You need to let the property know what time you’ll be arriving in advance.

Check-out:

  • From 4:00 AM to 12:00 PM

Age restriction:

  • The minimum age for check-in is 21

Children & Beds:

  • Children of all ages are welcome.
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search.
  • No cribs or extra beds are available.

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to apartment type.Please enter the dates of your stay and check what conditions apply to your preferred room.

Accepted payment methods:

  • Maestro
  • Mastercard
  • Visa
  • American Express
  • Cash

Guest reviews

Staff :

9.7

Comfort :

9.7

Location :

9.8

Free Wifi :

9.0

Facilities :

9.6

Cleanliness :

10

Value for money :

9.6