Абикен Бектуров 3, 4, 000001 Astana, Kazakhstan
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Raisson Ahotel F111 Overview

First Impressions

Walking into Raisson Ahotel F111, you immediately sense this isn’t your typical business hotel — there’s something refreshingly modern about the whole setup. The lobby has this clean, contemporary feel that somehow manages to be welcoming rather than sterile. What struck me right away was how the staff seemed genuinely pleased to see guests arrive, not just going through the motions you often get at larger chains.

Location & Getting Around

Honestly, the location on Abiken Bekturov Street is pretty much perfect if you want to be in the heart of Astana. You’re close enough to the main attractions that you can actually walk to several of them, but far enough from the tourist chaos that you get a real sense of the city. I mean, couples are rating this location a perfect 10, and after spending time here, I totally get why. The parking situation is refreshingly straightforward too — free on-site spots that you don’t have to fight for, which is honestly a relief in this part of town.

The Room Experience

The room itself surprised me in the best way possible. It’s not huge, but everything feels thoughtfully designed — you know how some places cram furniture in just to fill space? This isn’t that. The bed is genuinely comfortable (I’m picky about mattresses), and the bathroom has this modern shower setup that actually works properly. What I really appreciated was the attention to lighting — there are enough options that you’re not stuck with harsh overhead fluorescents when you want to wind down in the evening.

Service & Atmosphere

The service here operates at that sweet spot where people are helpful without being intrusive. The front desk staff clearly know their neighborhood well — they gave me directions to a local restaurant that I never would have found otherwise, and their recommendations were spot-on. There’s this relaxed professionalism throughout the place that makes you feel like you’re staying somewhere that actually cares about your experience, not just processing you through their system.

Why Guests Love It

Look, with a 9.6 rating, this four-star hotel is clearly doing something right, and after staying here, it’s not hard to figure out what. It’s the combination of being perfectly positioned in Astana, having genuinely comfortable accommodations, and maintaining that level of service that makes you want to come back. You’re not paying for unnecessary frills, but you’re getting everything that actually matters when you’re traveling. The fact that recent guests rated the location 9.9 tells you everything — when people are this enthusiastic about where they stayed, it usually means the whole experience just worked. This property truly delivers on its promise of quality hospitality.

Astana hotels keep visitors close to Baiterek Tower sunsets, Khan Shatyr shopping, and cultural evenings at Astana Opera.

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Facilities

Shops:

  • Convenience store on site
  • Hair/Beauty salon

Bedroom:

  • Linens
  • Wardrobe or closet

Kitchen:

  • Dining table
  • Cleaning products
  • Stovetop
  • Oven
  • Dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Guest bathroom
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Balcony

Living Area:

  • Dining area
  • Sofa
  • Sitting area
  • Desk

Food & Drink:

  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

Miscellaneous:

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Non-smoking rooms

Outdoor & View:

  • City view
  • View

Room Amenities:

  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Clothes rack
  • Soundproof
  • Private entrance
  • Ironing facilities
  • Iron

Transportation:

  • Shuttle service
  • Airport shuttle

Languages Spoken:

  • English
  • Russian

Cleaning Services:

  • Daily housekeeping

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Carbon monoxide detector

Media & Technology:

  • Flat-screen TV
  • TV

Business Facilities:

  • Fax/Photocopying

Front Desk Services:

  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Currency exchange
  • Express check-in/out

Building Characteristics:

  • Private apartment in building

Entertainment & Family Services:

  • Baby safety gates
  • Playground
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House Rules at Raisson Ahotel F111

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 3:00 PM to 10:00 PM
  • You need to let the property know what time you’ll be arriving in advance.

Check-out:

  • From 4:00 AM to 12:00 PM

Age restriction:

  • The minimum age for check-in is 21

Children & Beds:

  • Children of all ages are welcome.
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search.
  • No cribs or extra beds are available.

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to apartment type.Please enter the dates of your stay and check what conditions apply to your preferred room.

Accepted payment methods:

  • Maestro
  • Mastercard
  • Visa
  • American Express
  • Cash

Guest reviews

Staff :

9.7

Comfort :

9.7

Location :

9.8

Free Wifi :

9.0

Facilities :

9.6

Cleanliness :

10

Value for money :

9.6