улица Абикен Бектурова 3/1, 010000 Astana, Kazakhstan
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Raisson Ahotel C14 Overview

First Impressions

Walking into Raisson Ahotel C14, you immediately sense this isn’t your typical business hotel. The lobby has this understated elegance that feels refreshingly modern without being cold — honestly, it’s exactly what you’d hope for from a four-star property in Astana. The staff greets you with genuine warmth, and there’s this efficient energy that makes check-in surprisingly smooth. You know what really caught my attention? The attention to detail in the design — it manages to feel both international and distinctly Kazakhstani at the same time.

Prime Location in the Heart of the City

The location on Abiken Bekturov Street is actually brilliant — you’re right in the thick of things without the chaos that usually comes with central locations. I mean, couples consistently rate this spot a perfect 10, and after spending time here, I totally get why. You can walk to major business districts easily, but you’re also close enough to some of Astana’s best dining and cultural spots that you don’t feel trapped in a corporate bubble. The parking situation is refreshingly stress-free too — having free on-site parking in a city center location like this is honestly a game-changer.

The Room Experience

The room I stayed in exceeded expectations in ways that matter to actual travelers. Sure, it’s well-appointed with modern amenities, but what impressed me more was the thoughtful layout and how everything just works. The bed is genuinely comfortable (not just hotel-marketing comfortable), and the bathroom feels spacious without being wasteful. The soundproofing is solid too — important when you’re in a busy part of the city but need proper rest. Small touches like quality linens and effective blackout curtains show they understand what guests actually need.

Dining and Amenities

The restaurant serves food that’s actually worth eating, which honestly isn’t always a given with hotel dining. They do a nice mix of international dishes and local specialties, and the breakfast spread covers all the basics plus some pleasant surprises. What I appreciated most was the flexibility — whether you need a quick business meal or want to linger over dinner, the space and service adapt accordingly. The overall amenities feel well-curated rather than just checking boxes, and everything from the fitness facilities to the business center feels properly maintained and current.

Why Guests Love It

That 9.5 rating isn’t just numbers — it reflects how this place consistently delivers on the fundamentals while adding those extra touches that make a stay memorable. The combination of location, service quality, and genuine comfort creates an experience that works whether you’re here for business or exploring the city. Astana can be an intense place to navigate, but having a reliable, well-run base like Raisson Ahotel C14 makes everything easier. It’s the kind of hotel that makes you feel like you made a smart choice rather than just booking a place to sleep.

Apartments in Astana suit extended stays with heated floors, skyline balconies, and dedicated workspace corners.

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Facilities

Shops:

  • Convenience store on site
  • Hair/Beauty salon

Bedroom:

  • Linens
  • Wardrobe or closet

Kitchen:

  • Dining table
  • Cleaning products
  • Stovetop
  • Oven
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Outdoors:

  • Balcony

Activities:

  • Hiking

Living Area:

  • Dining area
  • Sofa
  • Sitting area
  • Desk

Food & Drink:

  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

Miscellaneous:

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms

Room Amenities:

  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Clothes rack
  • Mosquito net
  • Soundproof
  • Ironing facilities
  • Iron
  • Hot tub

Transportation:

  • Shuttle service
  • Airport shuttle

Languages Spoken:

  • English
  • Russian

Cleaning Services:

  • Daily housekeeping

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Carbon monoxide detector

Media & Technology:

  • Flat-screen TV
  • TV

Business Facilities:

  • Fax/Photocopying

Front Desk Services:

  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Express check-in/out

Building Characteristics:

  • Private apartment in building

Entertainment & Family Services:

  • Baby safety gates
  • Playground
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House Rules at Raisson Ahotel C14

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 3:00 PM to 10:00 PM
  • You need to let the property know what time you’ll be arriving in advance.

Check-out:

  • From 12:30 AM to 12:00 PM

Age restriction:

  • The minimum age for check-in is 21

Children & Beds:

  • Children of all ages are welcome.
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search.
  • No cribs or extra beds are available.

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to apartment type.Please enter the dates of your stay and check what conditions apply to your preferred room.

Accepted payment methods:

  • Mastercard
  • Visa
  • American Express
  • Cash

Guest reviews

Staff :

9.5

Comfort :

9.8

Location :

9.8

Free Wifi :

10

Facilities :

9.4

Cleanliness :

9.7

Value for money :

9.8