43 проспект Туран, 020000 Astana, Kazakhstan
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Grand TURAN Overview

First Impressions

Walking into Grand TURAN, you immediately sense this four-star hotel takes itself seriously — and honestly, it should. The lobby has that polished feel you want after a long flight into Astana, with marble floors that actually gleam and staff who seem genuinely pleased to see you. I mean, it’s not over-the-top fancy, but there’s a solid confidence here that puts you at ease right away. The whole place feels like it knows exactly what it’s doing, which is reassuring when you’re navigating a new city.

Location & Neighborhood

Here’s the thing about Turan Avenue — you’re basically in the heart of modern Astana, and Grand TURAN sits right where you want to be. The location scored a perfect 10.0 from recent guests, and after spending time here, I get why. You can walk to key government buildings and business centers without breaking a sweat, plus there are decent restaurants within a few blocks. Couples particularly love this spot (the hotel mentioned they rate it highly for romantic getaways), and I think it’s because you feel connected to the city’s energy without being overwhelmed by traffic noise or chaos.

The Rooms

The rooms at Grand TURAN strike that sweet spot between business-hotel functionality and actual comfort. You know what I appreciated most? The windows are large enough to give you a real sense of Astana’s skyline, and the beds are firm in that way that makes you sleep well rather than toss around all night. The bathrooms are spacious — not cramped airplane-style spaces — and the water pressure is consistently good. Sure, the decor isn’t going to win design awards, but everything works properly, which honestly matters more when you’re actually living in the space for a few days.

Service & Amenities

The staff here seems to understand that travelers need different things at different times. Sometimes you want detailed local recommendations, other times you just need your key card fixed quickly so you can collapse in your room. They read the situation well and adjust accordingly. The hotel’s restaurant serves solid international cuisine — nothing groundbreaking, but reliably good when you don’t feel like venturing out. There’s also a fitness center that’s actually usable (not just a treadmill shoved in a closet) and meeting facilities that work well if you’re mixing business with your stay.

Why Guests Love It

What keeps people coming back to Grand TURAN is its reliability combined with that prime location on Turan Avenue. You’re not paying five-star prices, but you’re getting four-star consistency in a city where that’s not always guaranteed. The 7.8 rating reflects what I experienced — it’s a solid choice that delivers on its promises without any major surprises (good or bad). For couples especially, there’s something appealing about having a comfortable base in central Astana where you can focus on exploring the city rather than worrying about your hotel. It’s the kind of place that just works, which is exactly what you want when you’re trying to make the most of your time in Kazakhstan’s capital.

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Facilities

Bedroom:

  • Linens

Kitchen:

  • Dining table
  • Cleaning products
  • Stovetop
  • Kitchenware
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub

Outdoors:

  • Balcony

Living Area:

  • Sofa
  • Sitting area

Miscellaneous:

  • Smoke-free property
  • Non-smoking rooms

Outdoor & View:

  • City view
  • View

Room Amenities:

  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Clothes rack
  • Mosquito net
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Carpeted
  • Heating
  • Ironing facilities
  • Iron

Languages Spoken:

  • English
  • Russian

Safety & security:

  • Carbon monoxide detector

Media & Technology:

  • Flat-screen TV
  • TV

Building Characteristics:

  • Private apartment in building
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House Rules at Grand TURAN

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 2:00 PM to 12:00 AM
  • You need to let the property know what time you’ll be arriving in advance.

Check-out:

  • From 1:00 AM to 12:00 PM

Children & Beds:

  • Child policies
  • Children of all ages are welcome.
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search.
  • Cribs and extra beds aren’t available at this property.
  • Crib and extra bed policies

No age restriction:

  • There’s no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to apartment type.Please enter the dates of your stay and check what conditions apply to your preferred room.

Guest reviews

Staff :

8.0

Comfort :

9.4

Location :

9.4

Facilities :

8.0

Cleanliness :

9.4

Value for money :

8.0