43 проспект Туран, 020000 Astana, Kazakhstan
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Grand TURAN Overview

First Impressions

Walking into Grand TURAN on Turan Avenue, you immediately get that solid, dependable vibe that makes a four-star hotel work so well. The lobby has this understated elegance — not trying too hard, but definitely polished. What struck me right away was how the staff seemed genuinely happy to see guests, which honestly isn’t something you can fake. The whole place feels like it knows exactly what it is: a quality hotel that doesn’t need to show off.

Location & Getting Around

Here’s the thing about Astana — location really matters, and Grand TURAN nailed it. You’re right on Turan Avenue, which means you’re actually connected to the city rather than stuck in some hotel district. I mean, couples are rating the location 9.0 out of 10, and after spending time here, I totally get why. You can walk to decent restaurants, there’s easy access to the main sights, and — this is huge — the parking is completely free. In a city where parking can be a real headache, that’s not just convenient, it’s a game-changer.

The Room Experience

The room I stayed in was exactly what you’d hope for — clean, comfortable, and thoughtfully laid out. Nothing fancy, but everything worked properly, which is more than I can say for some places. The beds are actually comfortable (you know how hotel beds can be hit or miss), and there’s enough space to spread out your stuff without feeling cramped. The bathroom was modern and well-maintained, with good water pressure — those little details that make a difference when you’re tired from traveling. The kitchenette provided convenient access to basic amenities for extended stays.

Service & Atmosphere

What really sets this place apart is the service level. The staff seems to understand that business travelers and couples want different things, and they adjust accordingly. I watched them handle everything from late check-ins to special requests with this calm efficiency that just works. The restaurant serves solid food — not groundbreaking, but reliable and well-prepared. There’s something to be said for a place that consistently delivers what it promises rather than overpromising and underdelivering. The spa facilities add another dimension to the guest experience.

Why Guests Love It

Honestly, Grand TURAN succeeds because it focuses on the fundamentals and executes them really well. Recent guests are rating the location 9.3 out of 10, which tells you everything about how well-positioned this hotel is. You’re getting quality accommodation in a spot that actually makes sense for exploring the city, with free parking thrown in. It’s the kind of place where you check in, settle in quickly, and then get on with enjoying Astana — which is exactly what a good hotel should do. The apartment-style options provide flexibility for different guest needs.

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Facilities

Bedroom:

  • Linens

Kitchen:

  • Dining table
  • Cleaning products
  • Stovetop
  • Kitchenware
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub

Outdoors:

  • Balcony

Living Area:

  • Sofa
  • Sitting area

Miscellaneous:

  • Smoke-free property
  • Non-smoking rooms

Outdoor & View:

  • City view
  • View

Room Amenities:

  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Clothes rack
  • Mosquito net
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Carpeted
  • Heating
  • Ironing facilities
  • Iron

Languages Spoken:

  • English
  • Russian

Safety & security:

  • Carbon monoxide detector

Media & Technology:

  • Flat-screen TV
  • TV

Building Characteristics:

  • Private apartment in building
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House Rules at Grand TURAN

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 2:00 PM to 12:00 AM
  • You need to let the property know what time you’ll be arriving in advance.

Check-out:

  • From 1:00 AM to 12:00 PM

Children & Beds:

  • Child policies
  • Children of all ages are welcome.
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search.
  • Cribs and extra beds aren’t available at this property.
  • Crib and extra bed policies

No age restriction:

  • There’s no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to apartment type.Please enter the dates of your stay and check what conditions apply to your preferred room.

Guest reviews

Staff :

8.0

Comfort :

9.4

Location :

9.4

Facilities :

8.0

Cleanliness :

9.4

Value for money :

8.0