улица Кошкарбаева 10\1 , 010017 Astana, Kazakhstan
map
Image 1 of Elite Apart-Hotel
Image 2 of Elite Apart-Hotel

Elite Apart-Hotel Overview

First Impressions

Walking into Elite Apart-Hotel, you immediately get the sense that this four-star property takes itself seriously — and honestly, it should. The lobby has this polished, contemporary feel that’s distinctly Kazakhstani modern, without trying too hard to impress international visitors. What struck me right away was how the staff seemed to genuinely recognize returning guests, which makes sense given that this place apparently has more repeat customers than most hotels in Astana. There’s something reassuring about that kind of loyalty, you know?

Location & Neighborhood

The location on Koshkarbayev Street is actually pretty brilliant — couples seem to absolutely love it here, rating it 9.4 for romantic getaways. You’re close enough to the city center that getting around is easy, but far enough from the tourist chaos that you can actually relax. I mean, recent guests have been rating the location 9.5, which is almost unheard of for any hotel. The neighborhood has this nice mix of local cafes and modern conveniences, and you’ll find yourself walking more than you expected because everything feels accessible.

The Apartment Experience

Here’s where Elite Apart-Hotel really shines — these aren’t just hotel rooms, they’re proper apartments with kitchenettes and separate living areas. The beds deserve special mention because they’ve earned a reputation for being exceptionally comfortable, and after spending several nights there, I can confirm the hype is real. The apartments feel more like temporary homes than hotel stays, which explains why so many people keep coming back. You get space to spread out, cook a simple meal if you want, and actually live rather than just sleep somewhere.

Daily Comforts

What I appreciated most was how the hotel handles the little things that matter during longer stays. The housekeeping is thorough without being intrusive, and the front desk staff genuinely seems to care about making your stay work smoothly. The internet is reliable (crucial for business travelers), and the building itself is quiet enough that you’ll actually get good sleep. There’s also this sense that the management pays attention to guest feedback — you can feel it in the way problems get solved quickly and how amenities are constantly being improved.

Why Guests Love It

The 8.8 rating tells the real story here — Elite Apart-Hotel has figured out how to make people genuinely happy with their stay. It’s not trying to be the fanciest place in Astana, but it consistently delivers on comfort, location, and value. The fact that so many guests return speaks volumes about the experience you’ll have. Whether you’re here for business, exploring the city with a partner, or just need a reliable base in Kazakhstan’s capital, this place gets the fundamentals right in a way that’s surprisingly rare.

Image 3 of Elite Apart-Hotel
Image 4 of Elite Apart-Hotel

Facilities

View:

  • View

Bedroom:

  • Linens
  • Wardrobe or closet
  • Walk-in closet

General:

  • Grocery deliveries
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Fan
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock

Kitchen:

  • High chair
  • Cleaning products
  • Stovetop
  • Oven
  • Dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Balcony

Living Area:

  • Sofa
  • Sitting area
  • Desk

Food & Drink:

  • Coffee house on site
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Clothes rack

Languages Spoken:

  • English
  • Russian

Cleaning Services:

  • Daily housekeeping
  • Ironing service
  • Laundry

Safety & security:

  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • 24-hour security
  • Safe

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels

Front Desk Services:

  • 24-hour front desk

Entertainment & Family Services:

  • Child safety socket covers
Image 5 of Elite Apart-Hotel
Image 6 of Elite Apart-Hotel

House Rules at Elite Apart-Hotel

Pets:

  • Pets are not allowed.

Check-in:

  • From 2:00 PM to 12:00 AM

Check-out:

  • From 3:30 AM to 12:00 PM

Children & Beds:

  • Child policies
  • Children of all ages are welcome.
  • Children 11 and above will be charged as adults at this property.
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search.
  • Cribs and extra beds aren’t available at this property.
  • Crib and extra bed policies

No age restriction:

  • There’s no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.

Accepted payment methods:

  • Mastercard
  • Visa
  • Cash

Guest reviews

Staff :

9.0

Comfort :

8.7

Location :

9.4

Free Wifi :

8.7

Facilities :

8.7

Cleanliness :

8.7

Value for money :

8.7