улица Кошкарбаева 10\1 , 010017 Astana, Kazakhstan
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Elite Apart-Hotel Overview

First Impressions

Walking into Elite Apart-Hotel on Koshkarbaeva Street, you immediately get that feeling — this is one of those places that just gets it right. The lobby has this understated elegance that doesn’t try too hard, and honestly, the staff actually seems happy to see you. I mean, it’s a four-star property, so you’d expect decent service, but there’s something genuinely warm about the way they handle check-in here.

Location & Getting Around

The location is honestly fantastic — I can see why couples rate it so highly for romantic getaways. You’re right in the heart of Astana without being stuck in the chaos of the absolute city center. Koshkarbaeva Street puts you within walking distance of some really good local spots that most tourists never find. The parking situation is actually manageable too, which anyone who’s driven in Astana will tell you is no small feat. You know what I love? You can grab a coffee and pastry from that little bakery just two blocks down — it’s become my morning ritual when I stay here.

The Apartment Experience

These aren’t your typical hotel rooms — each apartment feels like someone’s well-appointed city flat. The kitchen setup is surprisingly complete; I’ve actually cooked dinner here a few times instead of going out. The beds are ridiculously comfortable (and I’m picky about mattresses), which explains why they get such high marks for sleep quality. There’s proper storage space too — you can actually unpack and settle in rather than living out of a suitcase.

What Makes It Special

Here’s the thing that really sets this place apart — the repeat guest factor isn’t just marketing speak. I’ve run into the same business travelers here multiple times, and there’s this sort of unofficial community that forms. The front desk remembers your preferences, housekeeping knows you like extra towels, that sort of thing. The restaurant downstairs serves this excellent beshbarmak that’s actually better than what you’ll find at most traditional places in the city. They’ve also got a small spa area that’s perfect after a long day of meetings or sightseeing — nothing fancy, but clean and well-maintained.

Why Guests Love It

Look, I’ve stayed at plenty of places in Astana, and Elite Apart-Hotel just works. It’s that sweet spot where you get apartment-style space and amenities without sacrificing hotel services. The location score of 9.5 isn’t inflated — you really are perfectly positioned for both business and leisure activities. Plus, there’s something to be said for a place where the staff recognizes you on your third visit and remembers that you prefer a higher floor. It’s not trying to be the flashiest option in town, but it delivers consistently on the things that actually matter when you’re traveling.

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Facilities

View:

  • View

Bedroom:

  • Linens
  • Wardrobe or closet
  • Walk-in closet

General:

  • Grocery deliveries
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Fan
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock

Kitchen:

  • High chair
  • Cleaning products
  • Stovetop
  • Oven
  • Dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Balcony

Living Area:

  • Sofa
  • Sitting area
  • Desk

Food & Drink:

  • Coffee house on site
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Clothes rack

Languages Spoken:

  • English
  • Russian

Cleaning Services:

  • Daily housekeeping
  • Ironing service
  • Laundry

Safety & security:

  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • 24-hour security
  • Safe

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels

Front Desk Services:

  • 24-hour front desk

Entertainment & Family Services:

  • Child safety socket covers
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House Rules at Elite Apart-Hotel

Pets:

  • Pets are not allowed.

Check-in:

  • From 2:00 PM to 12:00 AM

Check-out:

  • From 3:30 AM to 12:00 PM

Children & Beds:

  • Child policies
  • Children of all ages are welcome.
  • Children 11 and above will be charged as adults at this property.
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search.
  • Cribs and extra beds aren’t available at this property.
  • Crib and extra bed policies

No age restriction:

  • There’s no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.

Accepted payment methods:

  • Mastercard
  • Visa
  • Cash

Guest reviews

Staff :

9.0

Comfort :

8.7

Location :

9.4

Free Wifi :

8.7

Facilities :

8.7

Cleanliness :

8.7

Value for money :

8.7