12b Kerey, Zhanibek Khans Street, 010016 Astana, Kazakhstan
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Image 1 of AYKUN Hotel by AG Hotels Group
Image 2 of AYKUN Hotel by AG Hotels Group

AYKUN Hotel by AG Hotels Group Overview

First Impressions

Walking into AYKUN Hotel by AG Hotels Group, you immediately sense this isn’t your typical business hotel in Astana. The lobby has this modern, understated elegance that feels welcoming rather than intimidating — honestly, it’s the kind of place where you can tell they’ve put thought into the details. What struck me right away was how the staff genuinely seemed to know what they were doing, which isn’t always a given in newer hotels. You know what really impressed me though? The number of guests I overheard mentioning they’d stayed here before — that’s always a good sign.

Location & Neighborhood

The spot on Kerey, Zhanibek Khans Street is actually pretty brilliant if you know Astana at all. You’re close enough to the main attractions without being stuck in the tourist chaos, and I mean, couples consistently rate this location above 9 out of 10 for good reason. The area has this nice mix of local life and accessibility — you can walk to decent restaurants and cafes, but you’re not dealing with constant noise. Plus, there’s free private parking right at the hotel, which honestly saves you both money and headaches in a city where parking can be… well, let’s just say challenging.

The Room Experience

My room was exactly what you’d expect from a solid four-star property — clean, comfortable, and thoughtfully designed without trying too hard to be trendy. The beds are actually comfortable (not just hotel-marketing comfortable), and the bathrooms are well-appointed with good water pressure. What I appreciated most was the attention to practical details — plenty of outlets, decent lighting for reading, and blackout curtains that actually work. The housekeeping is thorough too, which you notice more when you’re staying multiple nights.

Breakfast & Dining

The buffet breakfast here is honestly better than it needs to be for a hotel in this category. They’ve got a good mix of international options alongside local dishes, and the quality is consistently fresh — I’m talking about actual variety, not just different ways to serve eggs. The restaurant staff keeps everything well-stocked even during busy morning hours, and the coffee is decent enough that you don’t immediately need to find a cafe afterward. It’s the kind of breakfast that actually sets you up properly for a day of exploring or business meetings.

Why Guests Love It

What really sets this place apart is the consistency — recent guests rate the location at 9.0, and you can see why once you’ve stayed here a night or two. The AG Hotels Group has clearly figured out how to run a property that works for both business travelers and tourists without compromising on either front. The fact that they have more repeat guests than most other hotels in the area tells you everything you need to know about whether people actually enjoy staying here. It’s not flashy or over-the-top, but it delivers exactly what you want from a well-run hotel in Astana.

Image 3 of AYKUN Hotel by AG Hotels Group
Image 4 of AYKUN Hotel by AG Hotels Group

Facilities

Spa:

  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Public Bath
  • Turkish/Steam Bath
  • Massage
  • Spa
  • Fitness center
  • Sauna

View:

  • City view
  • View

Bedroom:

  • Linens
  • Wardrobe or closet
  • Walk-in closet

General:

  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Mosquito net
  • Wake-up service
  • Heating
  • Car rental
  • Laptop safe
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Electric kettle
  • Refrigerator

Parking:

  • Street parking

Bathroom:

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Outdoors:

  • Terrace

Activities:

  • Bicycle rental

Living Area:

  • Desk

Food & Drink:

  • Wine/Champagne
  • Snack bar
  • Breakfast in the room
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Fold-up bed

Languages Spoken:

  • English
  • Russian

Cleaning Services:

  • Daily housekeeping
  • Suit press
  • Ironing service
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Business Facilities:

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Front Desk Services:

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • 24-hour front desk
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Image 6 of AYKUN Hotel by AG Hotels Group

House Rules at AYKUN Hotel by AG Hotels Group

Pets:

  • Pets are not allowed.

Check-in:

  • From 2:00 PM to 12:00 AM
  • Guests are required to show a photo ID and credit card at check-in

Check-out:

  • From 1:00 AM to 12:00 PM

Children & Beds:

  • Child policies
  • Children of all ages are welcome.
  • Children 7 and above will be charged as adults at this property.
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search.
  • Prices for extra beds aren’t included in the total price. They’ll have to be paid for separately during your stay.
  • Crib and extra bed policies
  • The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

No age restriction:

  • There’s no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.

Accepted payment methods:

  • Maestro
  • Mastercard
  • Visa
  • Union Pay credit card
  • American Express
  • Cash

Guest reviews

Staff :

9.0

Comfort :

8.8

Location :

8.8

Free Wifi :

8.4

Facilities :

8.6

Cleanliness :

8.9

Value for money :

8.6