34 проспект Туран, 010000 Astana, Kazakhstan
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Шатёр у Хана, Квартира в Центре и у Хан-Шатыра Overview

First Impressions

Honestly, when I first looked up Шатёр у Хана, Квартира в Центре и у Хан-Шатыра, I wasn’t quite sure what to expect — the name alone tells you it’s something a little different from your standard hotel stay. And it delivers on that promise. Arriving in Astana, you get this immediate sense that the city is still figuring out what it wants to be, all gleaming towers and wide boulevards, and this place fits right into that energy. It’s a four-star property with a rating of 9.8, which — I mean — that’s not something you see every day.

Location & Neighborhood

The address on Turan Avenue puts you right in the thick of things. Khan Shatyr — that enormous transparent tent-shaped entertainment center that looks like it landed from another planet — is essentially your neighbor, which is both surreal and genuinely useful. You’re walking distance from the main sights along the Left Bank, so you don’t need to figure out taxis every time you want to explore. Couples especially seem to love this spot, and honestly it makes sense — there’s something about strolling along the Esil River embankment in the evening that feels pretty romantic.

The Space

This isn’t a cookie-cutter hotel room situation — you’re staying in an apartment-style space, which changes the whole feel of the trip. There’s actual room to breathe, a proper kitchen if you want it, and that sense of living in the city rather than just passing through. The setup works really well for couples who want a bit of privacy and comfort without the sterile, corridor-and-minibar vibe of a chain hotel. It’s the kind of place where you actually unpack your bag instead of living out of a suitcase.

The Stay Experience

What guests keep coming back to — and you’ll notice this in the reviews — is how well the whole experience is put together. The rating of 9.8 isn’t an accident; it reflects hosts who actually pay attention to the details. Things like cleanliness, check-in ease, and having everything you need without having to ask twice. I mean, small things matter when you’re traveling, and this place seems to understand that. It’s the kind of stay where you don’t have any of those low-grade frustrations that quietly ruin a trip.

Why Guests Love It

Astana is a city that can feel a bit overwhelming at first — it’s big, it’s ambitious, and it moves fast. Having a base like Шатёр у Хана, Квартира в Центре и у Хан-Шатыра gives you somewhere calm and genuinely comfortable to return to after a day of taking it all in. The combination of a central position, apartment-style space, and that near-perfect guest rating makes it a pretty easy recommendation, especially if you’re traveling as a couple. Well, honestly — if you’re visiting Astana and you want to feel like you actually belong there rather than just passing through, this is a solid choice.

To book a hotel in Astana near the House of Ministries, guests plan ahead before government delegations fill high-rise suites.

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Facilities

Spa:

  • Kids’ pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Beach chairs/Loungers
  • Public Bath
  • Turkish/Steam Bath
  • Spa
  • Solarium
  • Fitness center

Shops:

  • Convenience store on site
  • Hair/Beauty salon

Bedroom:

  • Linens
  • Wardrobe or closet

Kitchen:

  • Dining table
  • Cleaning products
  • Stovetop
  • Oven
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Outdoors:

  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Patio
  • Balcony
  • Garden

Activities:

  • Bingo
  • Aerobics
  • Live sports events (broadcast)
  • Live music/Performance
  • Cooking class
  • Tour or class about local culture
  • Bike tours
  • Walking tours
  • Movie nights
  • Stand-up comedy
  • Bar crawls
  • Beach
  • Water park
  • Horseback riding
  • Bowling
  • Cycling
  • Ping-pong
  • Pool table
  • Tennis court

Living Area:

  • Dining area
  • Sofa
  • Sitting area
  • Desk

Common Areas:

  • Chapel/Shrine

Food & Drink:

  • Coffee house on site
  • Fruit
  • Kid-friendly buffet
  • Kids’ meals
  • Grocery deliveries
  • Snack bar
  • Packed lunches
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Hearing accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator

Miscellaneous:

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Outdoor & View:

  • Inner courtyard view
  • City view
  • Landmark view
  • Garden view
  • View

Room Amenities:

  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Fold-up bed
  • Clothes rack
  • Hypoallergenic
  • Mosquito net
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Soundproof
  • Private entrance
  • Carpeted
  • Ironing facilities
  • Iron

Transportation:

  • Bicycle rental
  • Public transit tickets
  • Car rental
  • Airport shuttle

2 swimming pools:

  • Open all year
  • All ages welcome
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
  • Heated pool
  • Shallow end
  • Waterslide
  • Swimming pool toys
  • Pool/Beach towels
  • Pool bar
  • Pool cover
  • Beach chairs/Loungers
  • Beach umbrellas

Languages Spoken:

  • Arabic
  • Azerbaijani
  • Belarusian
  • Mandarin
  • German
  • Greek
  • English
  • Spanish
  • French
  • Hebrew
  • Hindi
  • Armenian
  • Italian
  • Japanese
  • Georgian
  • Korean
  • Mongolian
  • Moldovan
  • Punjabi
  • Polish
  • Romanian
  • Russian
  • Swahili
  • Thai
  • Turkish
  • Ukrainian
  • Cantonese
  • Chinese

Cleaning Services:

  • Daily housekeeping
  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Carbon monoxide detector

Services & Extras:

  • Wake-up service
  • Wake-up service/Alarm clock

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Satellite channels
  • Radio
  • TV
  • Pay-per-view channels

Business Facilities:

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Front Desk Services:

  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Building Characteristics:

  • Private apartment in building
  • Detached

Entertainment & Family Services:

  • Baby safety gates
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Baby safety gates
  • Kids’ club
  • Nightclub/D J
  • Karaoke
  • Playground
  • Babysitting/Child services
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House Rules at Шатёр у Хана, Квартира в Центре и у Хан-Шатыра

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 2:00 PM to 11:30 PM
  • You need to let the property know what time you’ll be arriving in advance.

Check-out:

  • From 12:00 AM to 12:00 PM

Children & Beds:

  • Children of all ages are welcome.
  • Children 18 and above will be charged as adults at this property.
  • To see correct prices and occupancy info, add the number and ages of children in your group to your search.
  • Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
  • This property doesn’t offer extra beds.

No age restriction:

  • There’s no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to apartment type.Please enter the dates of your stay and check what conditions apply to your preferred room.

Accepted payment methods:

  • Mastercard
  • Visa
  • Cash

Guest reviews

Staff :

10

Comfort :

10

Location :

9.6

Free Wifi :

7.5

Facilities :

9.6

Cleanliness :

10

Value for money :

9.6